Building brand identity through music festivals customer experiences
Andrei Elvadeanu - Client Service Manager, iSense Solutions
Citizen Experience and Quality of Life
Daniel Enescu - Managing Partner, Daedalus Online
CX Trick(s) or Treat(s)? A spooky tale of customer experience in banking
Andreea Coca - Customer Experience, Media and Digital Practice Lead KANTAR TNS
Diferențierea unui brand de fashion românesc, prin inovare și digitalizare
Corina Cimpoca - Fondator, MKOR Consulting
Mara Rizea - Manager Marketing, NISSA
How’s Your NPS Doing?
Ioan Simu - Managing Partner, Mercury Research
Let’s Explore the Future!
Els Dragt - Trend Researcher, How to Research Trends
Pre-taste the feeling – Setting the stage for great experiences and lasting feelings
Andra Constantinescu - Account Director and Creative Lead, Kantar Insight Division
The Marriage of Information & Inspiration: Bridging CX Research
Kristin Luck - Founder, ScaleHouse / Vice-President, ESOMAR
Trust and understanding before design: ethnography, teenagers and retail
Alexandru Dincovici - General Manager, IziBIZ Consulting / Owner’s Representative for Marketing & PR, Veranda Mall
Win the Consumer's Voice to Win at “Point of Purchase”
Rodica Pop - Business Consultant GfK Romania
George Ciupercă - Consumer & Market Insights Coordinator Romania & Bulgaria, Samsung Electronics Romania
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